CPSC Recall
2020-2023 Whirlpool Glass Top Electric Ranges Safety Recall: Surface Burner Knobs Spontaneously Energizing
Campaign: CPSC 23-219
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Affected Units: 26,000
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Free Repair: 100% Free Covered
Safety Hazard & Failure Mechanism
Accidental brushing against burner control knobs can turn burners on without user realization.
Early Warning Signs & Symptoms
Dashboard master warning lamp or diagnostic trouble code (DTC) illuminated.
Unusual electrical burning smell, strange clicking sounds, or reduced performance.
Intermittent system alerts during normal operation.
Official Manufacturer Remedy
Whirlpool supplies free anti-rotation locking knob kits to owners.
Action Steps for Owners
Step 1: Check your 17-digit VIN on the official government recall portal (NHTSA / CPSC).
Step 2: Contact your local authorized Whirlpool service department.
Step 3: Schedule free repair under safety warranty; parts and labor are 100% free.
Frequently Asked Questions
Does this recall repair cost anything for Whirlpool Glass Top Electric Ranges owners?
No, all authorized recall campaigns are 100% free of charge by federal law.
Can I still drive or operate the product before repair?
Manufacturer advises parking outside away from structures or checking warning indicators before operation.